COVID-19 Alert --> Click here to access my Coronavirus crisis resource center for leaders, freelancers, and small business owners.

John Hightower portrait

John Hightower Discusses The Importance of Empathy When Facing The Unknown

Welcome to another episode of inspirational people. 

I'd like to introduce you to John Hightower, CEO, and co-founder of Arch + Tower, a company that helps business leaders transform frustrated customers and disengaged employees into vocal advocates and loyal ambassadors under operational excellence. Arch + Tower is also a part of Frazier & Deeter, an award-winning accounting and advisory firm focused on investing in relationships.

Through Jessica Lalley International, John and I were both recently reconnected only to discover that we both participated in the same Lifework Leadership program in 2014!

In this discussion, we talk about why employee empathy matters right now, how EQ (Emotional Quotient) gives us an individual and collective advantage, and how business leaders can effectively navigate this season of uncertainty to take care of their people, their customers, and their business operations.

Connect With John

Listen To This Interview

Click here to listen to this interview on Anchor, or click play below to begin listening now.

Watch This Discussion

Click here to watch this interview on Youtube, or click play below to stream it now.

Tags: Coronavirus

Do you like the content on this website? Subscribe by email and get the latest posts when they're published.

Recent Articles

Grow Your Life With Jason Scott Montoya, Atlanta Georgia
Copyright © 2013-2019 | Interested in Working Together?

*Some links on this website are part of an affiliate program, which means I get paid if you click and purchase.

the jump book promoDo You Feel Stuck In Your Small Business?
Rebuild Your Entrepreneurial Hopes & Dreams.
Download the first two chapters for free and also access our small business resource center.

Please let us know your name.
Please let us know your email address.

Effectively Navigate The Coronavirus Crisis.
Stories & systems for leaders, freelancers, and entrepreneurs navigating uncertainty.

Please let us know your name.
Please let us know your email address.