How I (Malcolm Gladwell) Rediscovered Faith (link no longer active)
"I wanted to know where the Derksens found the strength to say those things. A sexual predator had kidnapped and murdered their daughter, and Cliff Derksen could talk about sharing his love with the killer and Wilma could stand up and say, “We have all done something dreadful in our lives, or have felt the urge to.” Where do two people find the power to forgive in a moment like that?"
"I was seriously shocked at some of these mistakes in thinking that I subconsciously make all the time. Obviously, none of them are huge, life-threatening mistakes, but they are really surprising and avoiding them could help us to make more rational, sensible decisions."
"What would it take for a leader to feel pride when an employee resigns? It would take a leader who had decided to be intentional about living out his legacy, which then inspired one of his employees to do the same. We made the claim last week that unexpected things can happen when someone lives out their legacy, and a “Lyceum casualty” could be one of those things."